FAQs

Because we hold ourselves to higher standards — and we never compromise on them.

Here's how we do things differently:

• Our standards, not just labels — every farm we work with is certified organic, but we don't stop at certification. We visit, we build relationships, and we only stock meat that meets our own strict standards for animal welfare, environmental impact, and quality.
• Meat raised the right way — beef that's 100% grass-fed and finished; chicken, pork and lamb that's pasture-raised; game that's wild-caught.
• Gluten-free, preservative-free, nitrate-free — every product, every time.
• No fillers, no shortcuts — just fresh, whole ingredients in natural casings.

We're not here to be the cheapest. We're here to be the most trusted.

Nope — not on our farm, or the farms we support. We don't use Bovaer, antibiotics, synthetic chemicals or GMOs. We believe animals should grow strong on pasture, sunshine, and clean inputs — not pharmaceutical intervention. Our mission is to prove that livestock can be raised ethically and regeneratively, with care for the land, the animal, and the eater.

It's not about profit margins — it's about principles.

We work with small-scale regenerative farmers who prioritise animal welfare, soil health, and real flavour. Our animals grow at nature's pace, without synthetic inputs or industrial shortcuts — and that pace costs more than a feedlot ever will.

Our beef, camel and lamb are halal. Our chicken and pork are not.

Always defrost on a tray or plate — for two reasons.

First, it's just good practice: it catches any drips and keeps other food in your fridge safe from cross-contamination.

Second, because everything we do is packed and frozen by hand, there's a small chance a bag can pick up a tiny chip or tear somewhere between packaging, freezing and shipping. We do everything we can to prevent it, but on rare occasions it happens — and a tray or plate means it's never an issue either way.

• Best method: fridge overnight (up to 48 hours for larger cuts), on a tray or plate.
• Need it faster? If your meat is cryovac-sealed, submerge it in cold water — under the tap or in a bowl, changing the water every 30 minutes.
• Avoid: defrosting on the bench at room temperature.

Yes, in almost every case. Because everything is packed by hand and frozen at peak freshness, a tiny tear can occasionally slip through — it doesn't affect the quality or safety of the meat.

This is exactly why we recommend always defrosting on a tray or plate: if there's any small amount of liquid once it's thawed, just give the area a quick wipe down and it's good to go.

Yes — as long as it was defrosted in the fridge (not on the bench or in warm water) and is still cold to the touch.

Because we freeze at peak freshness with no prior freeze-thaw cycles, quality won't be compromised.

The same applies if your delivery arrives a little soft around the edges but still cold — safe to pop it straight back in the freezer.

We don’t list the Family Box by weight - because it’s about value, not volume.

Each box is curated to give you at least $225 worth of regeneratively raised meat for $200, with a mix of cuts chosen based on what’s freshest and most abundant.

What you can expect:

• Enough meat to feed a family for a fortnight (or stock your freezer for the month)
• A variety of cuts for fast weeknights, easy dinners, and weekend slow cooks
• A mix like: a whole chicken, mince, steak, chicken pieces, sliders, stew kit, and sausages
• All meat delivered frozen, ready to thaw quickly if needed

To keep these boxes great value and sustainable on our end, we can’t always accommodate special requests - but trust us, you’re in good hands.

Our sausages are made the traditional way — using natural casings:

• Thick sausages (like beef, lamb, chicken naked bacon fennel): pork intestine

• Thin sausages (like bangas and chicken confit garlic): sheep intestine

No synthetic skins. No shortcuts.

One pack contains either:

• 4 thick sausages, or

• 6 thin sausages

When you order online, our sausages are priced per kilo — that’s:

• 3 packs of thick sausages (12 total)

• 2 packs of thin sausages (12 total)

Right now, no, and here’s why.

The demand is high, and we only work with producers who meet our strict regenerative and organic standards. That means limited volumes, so we’re keeping lamb for in-store customers in Byron Bay (for now).

You will receive an order confirmation via email. Our small team will then prepare your regenerative, organic meats. Each order is hand-packed to ensure it arrives in peak frozen-fresh condition. Once your order has left the farm, you will receive another email from us to let you know it's on the way.

You’ll receive a spammy-looking SMS (sorry, we are working on it!) with tracking details when the night before your order is due for delivery. The tracking link will be trk.bcrc.io/[your tracking number].

Most orders arrive on the date you select at checkout.

But around 5% of orders arrive on a different day, due to courier delays, limited collection schedules, or longer regional routes.

Frozen freight isn’t for the faint-hearted — especially when each box has two legs of the journey:

1. From Byron Bay to the depot in Sydney or Brisbane
2. Then onto your local area from there

For most regions, this runs smoothly. But if you’re in places like Bundaberg, Hobart, Perth, Townsville or Rockhampton, that second leg (often called the linehaul) can add a few extra days.

We currently ship out with two courier collections per week to Brisbane, and we’re working on increasing this to three to help reduce delays. Our shipping terms allow for up to 14 days, but the average turnaround is around 10.

You’ll receive an SMS with tracking details when your box is dispatched. If your order did not arrive as expected, please check the tracking status on your order:

• On Hold: Your box is delayed, and we’ll update you when it’s back on track.
• Delivered: If tracking shows “delivered” but you haven’t received it, reach out to our Customer Care team.
• Cancelled: If we couldn’t fulfill your order, you’ll be notified and rescheduled promptly.

Please contact us at hello@locavorebyro.com if you have any questions or concerns about the delivery of your order.

We deliver to most areas across Australia. Enter your postcode in the checker at the top of the site to confirm your location.

We deliver nearly every day, giving you flexibility to select a convenient delivery day at checkout.

Please note a standard handling time of 7 days to ensure that every item arrives in its optimal, frozen-fresh state.

We pack and ship orders twice a week from our farm, using a frozen courier service. While we do our best to get orders out quickly, please allow up to 14 days for delivery, especially if you're in a regional area like North Queensland or Perth.

We’re a small regenerative farm — not a warehouse. Every order is hand-packed here with care, using animals we’ve raised ourselves or from like-minded farms. Because our boxes are sent frozen, we rely on specialty couriers who only collect on certain days and don’t visit all areas daily. 

If you're ordering for a specific date — stocking the freezer before a trip, or feeding the in-laws — place your order at least 2 weeks in advance, and email us at hello@locavorebyron.com to flag it as priority. We'll do everything in our power to get it there on time, but with frozen freight we can't guarantee it down to the day.

No. Your order is packed in insulated boxes with ice packs, keeping it frozen for up to four hours after delivery. In warmer months, we recommend getting it into the freezer or fridge within 2 hours of arrival.

Everything ships frozen to preserve peak flavour and quality. Depending on the journey, it may arrive partially thawed — that's completely normal and safe to refreeze, since it's been kept chilled the whole way.

Yes, we can update your delivery address as long as we have at least 2 days’ notice before dispatch.

If the new address means sending your order via a different depot, it may affect your delivery date.

Email us at hello@locavorebyron.com as soon as you spot the mistake, and we’ll do our best to make it right.