Shipping Information

At Locavore, our commitment to sustainability extends to how we deliver your carefully raised and sourced meats. Every order is packed and shipped frozen to arrive in peak condition, keeping quality at the forefront. Here's how we make it happen:

Handling and Dispatch:
We use a slow but high-quality service to ensure your box arrives in the best condition. Orders are prepared with care, requiring up to 5 days of handling to ensure quality. All meats are shipped in insulated boxes that maintain their frozen state for hours, ready for safe doorstep delivery.

Delivery Timelines:
To find out expected delivery time for your region please use the postcode checker here:

Order and Delivery Minimums:

Minimum Order: $100 for delivery.
Metro Delivery Fee: $10. Regional areas: $15.
Free Delivery: Orders over $500 qualify for complimentary delivery.
In-Person Pickup: Available at Locavore Byron, Monday to Thursday, 9 am - 3:30 pm, for orders over $50.

For specific areas and delivery schedules, simply enter your postcode at checkout to view available dates. We recommend retrieving your box promptly upon delivery; with our insulated packing, the contents will remain fresh in shaded areas for up to 4 hours (2 hours in hot weather)

Should you have any specific delivery instructions, please leave a note at checkout.

Frequently Asked Questions

How long can I leave my box unattended after delivery?

Our boxes are designed to keep your order fresh, with an ice gel brick and insulated packaging for added peace of mind. During the warmer months, we recommend placing your order in the fridge within 2 hours of delivery. In cooler weather, it’s safe for up to 4 hours. You’ll receive an SMS once your box is delivered—just a friendly nudge to pop it in the fridge as soon as possible to maintain quality.

Will my order be delivered fresh or frozen?

All of our meats are shipped frozen to preserve peak flavor and quality. Due to the nature of our transportation, items may arrive partially defrosted. Rest assured, these can be safely refrozen at home, as they are stored under secure, chilled conditions throughout the journey.

Where do you deliver?

We currently serve most areas across Australia. To check if we deliver to your location, simply enter your postcode on our website’s postcode checker at the top of the page.

When do you deliver?

We deliver nearly every day, giving you flexibility to select a convenient delivery day at checkout. Please note a standard handling time of 5 days to ensure that every item arrives in its optimal, frozen-fresh state.

When will my box be delivered?

Your delivery will arrive on the day you selected at checkout. Enjoy planning your meals knowing Locavore’s quality meats are on their way, timed to fit seamlessly with your schedule.

You’ll receive an SMS with tracking details when your box is dispatched. If your order did not arrive as expected, please check the tracking status on your order:

On Hold: Your box is delayed, and we’ll update you when it’s back on track.
Delivered: If tracking shows “delivered” but you haven’t received it, reach out to our Customer Care team.
Cancelled: If we couldn’t fulfill your order, you’ll be notified and rescheduled promptly.